TOTAL COMPLAINTS
0
📋
FILED / NEW
0
⏳
IN PROGRESS
0
⚙️
RESOLVED
0
✅
DEPARTMENT WISE COMPLAINT BREAKDOWN
🚰 Water0
💡 Lights0
🛣️ Roads0
🗑️ Garbage0
🌊 Drainage0
🔧 Sewage0
🍲 Canteen0
🏫 School0
📊 Analytics View
▼ Live Real-time Engine
📈 RESOLUTION RATE0%→ 0 vs yesterday
📊 COMPLAINTS TODAY0→ 0 vs yesterday
⏱️ AVG RESOLUTION13h↑ -35 target 48h
⭐ SATISFACTION3.8 ★out of 5.0
✅ VERIFIED41%citizen confirmed
TOP COMPLAINT💡 Lightshighest volume dept
MOST ACTIVE CITY📊 Tirupurby complaint count
AVG SLA TARGET43hhours per ticket
🔄 REOPENED2disputed resolutions
🚨 ESCALATED11SLA breached tickets
🏆 DEPARTMENT RANKINGS
▼ Collapse/Expand
🏆 Best: Sewage 100%
⚠️ Needs: Roads 33%
🎯 OVERALL RESOLUTION RATE
▼ Collapse/Expand
67%
overall system efficiency
🏙️ CITY RANKINGS
▼ Collapse/Expand
🏆 Best: Erode 100%
⚠️ Needs: Coimbatore 40%
Live Complaint Feed
Department:
Channel:
Status:
| Ticket | Citizen Name | Contact No | Ward / City | Department | Channel | Description | Officer | Escalation | Status |
|---|---|---|---|---|---|---|---|---|---|
| Loading complaints... | |||||||||